Terms & Conditions

Effective Date: [10/23/2025]
Company: [Cleared For Training]
Legal Entity & Address: [Cleared For Training], [26A Speed Street Liverpool NSW 2170], [Australia]
Contact: [info@clearedfortraining.com.au]

  1. Agreement to Terms

By accessing our website, purchasing or booking any training, coaching, workshop, or related services (“Services”), or engaging our team, you (“Client”, “you”) agree to be bound by these Terms. If you do not agree, do not use our Services.

  1. Who We Serve

We primarily serve business clients and their staff. If you provide access to our Services for your employees, contractors, or trainees, you are responsible for their compliance with these Terms.

  1. Scope of Services

CFT provides tailored staff training programs, selling skills development, retention-focused training, hiring advisory, and on-demand workforce solutions. Content and formats may include in-person workshops, virtual sessions, e-learning modules, assessments, and follow-up materials. We may update or refine curricula, delivery methods, and schedules to maintain quality and relevance.

  1. Proposals, Bookings & Changes

4.1 Proposals & SOWs. Services typically proceed under a written proposal or statement of work (SOW) specifying scope, fees, timelines, deliverables, and any travel or venue requirements.
4.2 Scheduling. Dates are confirmed upon written acceptance and payment per Section 6.
4.3 Rescheduling by Client. You may request a new date with at least [14] days’ notice; additional fees or venue costs may apply.
4.4 Changes by CFT. If required (e.g., trainer illness, force majeure), we will offer a comparable alternative date or trainer within a reasonable time.

  1. Client Responsibilities

You will: (a) provide timely information, access, and approvals; (b) ensure participants’ availability, technology readiness, and appropriate conduct; (c) secure any necessary internal permissions; and (d) comply with health, safety, and venue rules. Delays caused by you may extend timelines and incur reasonable additional fees.

  1. Fees, Invoices & Payment

6.1 Fees. Fees are as quoted in the proposal/SOW, exclusive of taxes, travel, accommodation, venue, or third-party costs unless stated otherwise.
6.2 Deposits. A non-refundable deposit of [50%] is due on booking; balance is due [7] days prior to delivery (or as stated in the SOW).
6.3 Late Payment. Overdue amounts may accrue interest at the lesser of [1.5% per month] or the maximum allowed by law, plus collection costs. We may suspend Services until payment is received.
6.4 Currency. All amounts are payable in [currency].

  1. Cancellations & No-Shows

7.1 Client Cancellation. If you cancel:

  • ≥[21] days before the start: deposit forfeited; balance (if any) refunded.
  • [20–8] days before: [75%] of total fee payable.
  • ≤[7] days before or no-show: 100% of total fee payable.
    7.2 CFT Cancellation. If we cancel without offering a reasonable alternative date or trainer, we will refund fees paid for the affected session(s) as your exclusive remedy.

  1. Intellectual Property

8.1 CFT Materials. All training content, slides, workbooks, frameworks, assessments, recordings, and methodologies (“CFT Materials”) are owned by CFT or its licensors. We grant you a limited, non-exclusive, non-transferable license for internal training purposes only, subject to these Terms.
8.2 Restrictions. You may not copy, distribute, sell, adapt, reverse-engineer, or re-publish CFT Materials, nor use them to create competing offerings.
8.3 Client Materials. You retain rights in materials you supply; you grant CFT a license to use them solely to deliver the Services.

  1. Confidentiality

Each party must keep confidential information learned from the other party confidential, use it only to perform under these Terms, and protect it with reasonable care. This does not apply to information that is public, independently developed, or disclosed under legal compulsion.

  1. Data Protection

We process personal data in accordance with our Privacy Policy (incorporated by reference). Where necessary, a separate data processing agreement (DPA) may be executed.

  1. Recordings & Testimonials

With your consent, sessions may be recorded for internal quality assurance, participant recap, or post-training resources. You may opt out unless recordings are essential to a purchased feature. Testimonials, logos, and case studies may be used with your prior written consent.

  1. Warranties & Disclaimers

12.1 Mutual. Each party warrants it has authority to enter into this agreement.
12.2 CFT Warranty. We will provide Services with reasonable care and skill consistent with professional standards.
12.3 Disclaimer. Except as expressly stated, the Services and CFT Materials are provided “as is”. We do not guarantee specific commercial outcomes (e.g., revenue targets, turnover numbers). You are responsible for implementation decisions and results.

  1. Limitation of Liability

To the maximum extent permitted by law, CFT is not liable for indirect, incidental, special, consequential, punitive, or lost profit damages. Our total aggregate liability arising from or related to the Services will not exceed the fees paid by you for the specific Services giving rise to the claim in the 12 months preceding the event. Nothing excludes liability for death or personal injury caused by negligence, fraud, or other liability that cannot be excluded by law.

  1. Indemnities

You will indemnify and hold CFT harmless against claims, damages, and costs arising from (a) your misuse of the Services or CFT Materials; (b) materials you provide that infringe third-party rights; or (c) your violation of laws or these Terms.

  1. Non-Solicitation

During the engagement and for [12] months thereafter, you will not solicit for employment any CFT personnel who directly delivered the Services, except via a general public recruitment process.

  1. Force Majeure

Neither party is liable for delays or failures caused by events beyond reasonable control (e.g., acts of God, epidemics, strikes, governmental actions, power or internet failures). Obligations are suspended for the duration of the event.

  1. Termination

Either party may terminate upon written notice if the other materially breaches these Terms and fails to cure within [14] days. Upon termination, you will pay for Services delivered and committed costs. Sections that by nature should survive will survive (e.g., IP, confidentiality, liability).

  1. Third-Party Tools & Venues

We may use third-party platforms for video conferencing, LMS, or payment processing. Your use of such tools may be governed by their terms. Venue policies apply to in-person sessions.

  1. Compliance

You are responsible for compliance with employment, union, privacy, export, and sector-specific regulations applicable to your organization and participants.

  1. Governing Law; Dispute Resolution

These Terms are governed by the laws of [Country/State], excluding conflict-of-laws rules. Disputes will first be negotiated in good faith; if unresolved within [30] days, they shall be submitted to [mediation/arbitration] in [city, country], conducted in [language]. Courts in [jurisdiction] shall have exclusive jurisdiction for matters not subject to arbitration.

  1. Changes to Terms

We may update these Terms to reflect operational, legal, or regulatory changes. The “Effective Date” indicates the latest revision. Material changes will be notified on the website or by email.

  1. Entire Agreement

These Terms, together with any proposal/SOW and our Privacy Policy, constitute the entire agreement and supersede prior discussions. If there is a conflict, the SOW prevails over these Terms.