Privacy Policy

Effective Date: [10/23/2025]
Company: [Cleared For Training]
Legal Entity & Address: [Cleared For Training], [26A Speed Street Liverpool NSW 2170], [Australia]
Contact: [info@clearedfortraining.com.au]

This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website, enquire about or purchase Services, or participate in our training.

  1. Personal Data We Collect

  • Identification & Contact: name, business email, phone, job title, company, billing contact.
  • Account & Communications: enquiries, proposals, bookings, feedback, support requests, marketing preferences.
  • Participant Data: attendance, course progress, assessments, certifications, survey responses, and optional recordings.
  • Payment Data: billing address, transaction amounts, invoice details. Card data is processed by our payment processor; we do not store full card numbers.
  • Technical Data: IP address, device/browser info, cookie IDs, activity logs, approximate location.
  • Recruitment (if provided): CV/resume, interview notes.
    We do not intentionally collect sensitive data unless necessary and with your explicit consent.

  1. How We Use Personal Data

We process personal data to:
(a) provide and administer Services; (b) customize training to your business; (c) manage bookings, payments, and accounts; (d) provide certificates and post-training resources; (e) communicate about sessions, updates, and service notices; (f) improve content and user experience; (g) comply with legal obligations; (h) market our Services where permitted, including with your consent.

  1. Legal Bases (EU/UK GDPR)

  • Contract: to deliver Services, manage accounts, and support you.
  • Legitimate Interests: improving training, ensuring security, preventing abuse, B2B marketing to existing clients, and protecting legal rights.
  • Consent: optional marketing subscriptions, cookies beyond strictly necessary, recordings where required by law.
  • Legal Obligation: tax, accounting, and regulatory compliance.

  1. Cookies & Tracking

We use necessary cookies for site functionality and may use analytics and performance cookies to understand usage and improve Services. Where required, we obtain consent via a cookie banner. You can manage preferences in your browser or our cookie controls. Blocking certain cookies may affect functionality. We do not respond to “Do Not Track” signals at this time.

  1. Analytics, Ads & Third Parties

We may use analytics providers (e.g., website analytics, LMS analytics) and email tools to measure engagement and deliver communications. These providers act as our processors and may collect anonymized or aggregated data. We do not sell personal data.

  1. Disclosures of Personal Data

We may share data with:

  • Service Providers/Processors: hosting, LMS, conferencing, email, analytics, payment processing, and CRM providers, bound by contractual safeguards.
  • Business Partners: with your authorization (e.g., co-hosted events).
  • Legal/Compliance: where required by law, to protect rights, or in response to lawful requests.
  • Corporate Transactions: in connection with a merger, acquisition, or asset transfer, subject to confidentiality.

  1. International Transfers

Where data is transferred outside your jurisdiction, we use appropriate safeguards (e.g., EU Standard Contractual Clauses/UK IDTA or an adequacy decision). Details are available upon request.

  1. Data Retention

We retain personal data only as long as necessary for the purposes described or as required by law. Typical retention: client records [6–7 years]; training attendance/certification [up to 7 years unless you request earlier deletion, where permissible]; marketing data until you unsubscribe or we prune inactive contacts.

  1. Security

We implement administrative, technical, and physical safeguards appropriate to the risk, including access controls, encryption in transit, and regular reviews. No system is completely secure; you are responsible for maintaining the confidentiality of login credentials.

  1. Your Rights

Subject to law, you may have rights to access, rectify, erase, restrict or object to processing, portability, and to withdraw consent at any time. To exercise rights, contact [privacy@yourdomain.com]. You may lodge a complaint with your local supervisory authority.

  1. Children’s Data

Our Services are designed for professional audiences and are not directed to children. We do not knowingly collect data from children. If you believe a child has provided data, contact us to delete it.

  1. Marketing Preferences

You can opt out of marketing emails at any time via the unsubscribe link or by contacting us. We may still send transactional or service communications.

  1. Recordings & Learning Data

Where recordings are part of a session, we will notify participants in advance and, where required, obtain consent. Learning analytics (e.g., completion, scores) may be shared with the Client organization’s designated contacts to evidence participation and outcomes.

  1. Third-Party Links

Our website and resources may link to third-party sites or platforms. We are not responsible for their privacy practices. Review their policies before providing personal data.

  1. Changes to This Policy

We may update this Policy to reflect operational, legal, or regulatory changes. The Effective Date shows the latest revision. Material changes will be communicated via website notice or email.

  1. Contact

For questions or to exercise your rights, contact:
Email: [info@clearedfortraining.com.au]
Mail: [Data Protection, Company name & address]